
Behind Voice AI is Small Screen Producer
Behind Voice AI is Pam Vinje and the Small Screen Producer team — a group of strategists and technologists who have spent decades helping pool and spa businesses capture more leads and run smoother operations.
With over 20 years of industry experience and a team of 30+ specialists, we’ve worked alongside builders, retailers, service companies, and manufacturers across the country. We understand the realities of missed calls, busy offices, seasonal demand, and the revenue lost when leads slip through the cracks.
Voice AI was built from that experience.
Every call flow, question, handoff, and follow-up is designed around how pool and spa businesses actually operate — not generic call center scripts. It’s shaped by years of real-world marketing, sales, and customer service data, refined into a system that answers calls, captures leads, and takes action automatically.
Voice AI isn’t an experiment.
It’s the result of everything we’ve learned about what it takes to turn conversations into customers — without adding more staff or complexity.
Intuitively answers questions about your business & services
Talk to a human anytime
Transfer calls to correct department or person
Acts as a smart auto-attendant when needed
Automatic booking on the dispatcher's calendar
Send booking links for other calendars (sales, pool school, etc.)
Send Text & Email confirmations automatically
Automatic reminder confirmations of appointments
Collect customer information
Maintains conversation context
Call Transcripts
Full conversation history
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